Support

At Quantum Edge, we don't stop serving you when the deal is done. Service, support, and product development are continuous. We will be there for you when you need us.

Client Support Team

Our client services team is available when you need them—just a phone call or email away. We log all requests in our ticket-tracking system, ensuring all issues and requests are managed and completed to your satisfaction.

Custom Application Development

As a young and agile company, we understand that there is no one-size-fits-all solution for clients. We are willing and able to develop customized solutions as bolt-on products to Edge TMS. Our project management team and business analysts will assist you every step of the way to ensure ultimate success with every project. We have designed our products to easily allow for all types of customization, both big and small. Let us help you make your vision to fruition.

Quality Assurance

All newly developed software is thoroughly tested by our talented and experienced Quality Assurance team. All releases are submitted through a series of QA validation procedures, ensuring the production of high-quality software.

Service Level Agreement

As part of our offerings, we provide a standard SLA to all customers with a guaranteed 99.5% uptime. Should we fail to achieve necessary uptime, QE will provide appropriate fee credits. SLA details are outlined in all customer agreements.